Health On-site

Making a Doctor Appointment

If you become ill while in Newcastle, you have a few options. The first option is to make an appointment at the health center on campus.

You will be able to use your CISI international health insurance for doctor visits. 

Important: you will need to pay out-of-pocket at the appointment and submit the claim for reimbursement. See the Health Insurance section for more information.

Pharmacies 

Pharmacies, known as Chemists, not only offer medicine, but also other health and beauty products. It is important to always see a doctor if you are feeling unwell. Additionally, it is important to note that pills in Australia may come in different sizes than what is typical in the US, so it is important to pay attention to the recommended dosage.

On Sundays, not all pharmacies may be open, but one will be designated in each neighborhood. You can check the closest open pharmacy by visiting your nearest pharmacy and checking the posted information.

Recommend Apps & Links

Download the free myCISI mobile app which is available for iPhone and Android phones. This app provides instant access to many features:

• Email/view your travel insurance documents
• Onscreen display of your ID card
• Offline document availability
• View country specific travel alerts and warnings
• Learn more about the region you are traveling to, personal security assistance information, claim related help, etc.

Mental Health Resources

Let's Talk Program

Our “Let’s Talk” service provides easy access to informal confidential consultations with a counselor who knows students, and understands the unique pressures that students face when traveling, studying or interning abroad. You can book an appointment by clicking here   

If you would like to learn more about the CIS Abroad Let's Talk Program see more info here.

Local Counselors

CISI Insurance covers up to $1000 worth of mental health counseling.

For local support, visit UON counselling.